We understand that sometimes our products do not match your expectations. Keeping our customers in mind, we have devised a return policy which makes it easy to refund/exchange your product. All we ask for is 15 working days. Within 15 working days, we ensure that the product is refunded!
A step-by-step refund guide:-
Step 1: Not Happy with your product, no problem. You can initiate a return in ‘My Accounts -> Orders’ section.
Step 2: As soon as your refund order has been filed with us, there are two options:
a) either you ship the product yourself
b) or we will arrange for a pick up from the same address to which the product was shipped. We also ship a refund form with the product. Just pack the product in the carton/packet, in which it was shipped, attach the form and send it across. Please ensure that the product is unused, not damaged and all the tags and bar codes, invoice slips are intact at the time of return.
Step 3: Once the product reaches our warehouse, we will inspect the product and once our inspection team confirms that the product received is in acceptable condition, as dispatched from our warehouse, If the payment was made by Credit Card, Debit Card or Net Banking, we will refund the money to your Credit Card, Debit Card or Net Banking account respectively*.
- Orders cannot be canceled, once they are shipped.
- The refund process will be initiated once we receive the goods.
- We refund only to customers in India.
- If you cancel your order before the products are shipped, you can have your entire money refunded in less than 7 business days.
- Please follow up with your respective bank/ card issuer post completion of refunds process by www.spaces.in to check on reflection of funds in your account.